2How to Fix Sims 4 Black Screen & Llama Face Error

This is a strange error that the game gives you when it doesn’t manage to locate your Origin install. There’s a bit of work involved to do this, but at least you’ll be able to play the game in the end. So, first of all, uninstall your game from Origin. Then, you have to uninstall Origin itself: the easiest way is to head over to its install folder and uninstall it from there (usually C:\Program Files (x86)/Origin/OriginUninstall.exe).

After uninstalling Origin, you have to restart your computer. Install Origin again from its official website (click here) and then install The Sims 4 once more. Play the game and it should work just fine!

How to fix The Sims 4 Missing DLL: [msvcp120.dll] Error: 0x7E

This is usually caused by the fact that you are missing some installs on your computer. Simply go to the Sims 4 Origin install folder (Origin/The Sims 4/__Installer/vc/vc2013/redist) and install vcredist_x64 and vcredist_x86 to fix this problem.